Igniting Workplace Enthusiasm

Tuesday, November 14, 2017

Creating a Culture of High Performance and Results

Tuesday, November 14, 2017
07:30 AM - 10:00 AM

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Course Information

The Three Topics:
1. Uncovering Leadership Blind Spots: Discovering the Pathway to Motivating your Employees
  • Identify which leadership trends from our research may be impacting your organization
  • Learn how your leaders can drive employee retention and satisfaction
  • Uncover common leadership blind spots that may be undermining your corporate culture
  • Begin a process to bridge your organization's leadership performance gaps
2. Sales Performance Defined: Creating a High Performing Sales Team
  • Create a picture of what a salesperson's job looks like when it is being done well
  • Define performance expectations
  • Identify key skills, knowledge, and abilities essential to job performance
  • Translate sales objectives into daily activities with measurable results
  • Apply a process for conducting one on one status meetings
Product Service/Customer
3. Delivering a WOW Experience through Customer/Product Service
  • Understand and apply a customer focused approach to service
  • Communicate value from a customer point of view
  • Resolve complaints from practical and emotional perspectives
  • Create additional buying opportunities that add value to the customer
  • Manage expectations and follow through to exceed expectations


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Hilton Naples
5111 Tamiami Trail North
Naples, Florida 34103
United States

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Who Should Attend

Senior Leaders, Human Resources, Learning and Development professionals, and anyone else who wants to empower their leaders to build a culture that retains and develops their employees to deliver results through an engaged workforce.


Attend one session for $59.00 or attend all three for $129.00.
Coffee and breakfast provided
7:30 AM - 10:00 AM (Workshop starts at 8:00 AM)
Hyatt Place Sarasota/Lakewood Ranch
6021 Exchange Way,
Lakewood Ranch, FL 34202
8/22/2017 Uncovering Leadership Blind Spots
9/12/2017 Sales Performance Defined
10/10/2017 Delivering a WOW Experience for your customers
Hilton Naples
5111 Tamiami Trail N.
Naples, FL 34203
9/12/2017 Uncovering Leadership Blind Spots
10/10/2017 Sales Performance Defined
11/14/2017 Delivering a WOW Experience for your customers

33571 Serene Drive, Punta Gorda, FL 33982, US

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